The Robocalls Problem Is So Bad That the FCC Actually Did Something
There are billions of robocalls that are part of scams aimed at defrauding consumers — while others are using to them to sell actual products but still using an illegal marketing campaign to get consumers to buy products. Fulton Schools Associate Professor Adam Doupé, director of ASU’s Center for Cybersecurity and Digital Forensics and a cybersecurity expert, dissects the the problem and how it might be substantially diminished. While sophisticated robocall technology makes it easy for scammers to fool people about who is calling them, there are also effective techniques that can reveal who is actually calling and help people become aware of potential fraud, Doupé says. In addition, the Federal Communications Commission is becoming more proactive in trying to prevent robocall scams.