Qiaoning “Carol” Zhang

As humans increasingly interact with artificial intelligence and autonomous systems, Qiaoning “Carol” Zhang is interested in understanding the dynamic and complex interactions between humans and technology, with a focus on enhancing human experiences and well-being.

“I am driven by the challenge of making technology a true partner to humans — understanding, respecting and building trust for lasting collaboration,” she says.

Zhang chose to begin the next stage of her academic career and achieve these goals at Arizona State University because of its interdisciplinary focus and culture of collaboration.

“I am excited to work with insightful colleagues and motivated students to create a future where technology is not only smart but also empathetic,” says Zhang, who will be an assistant professor of human systems engineering at The Polytechnic School, part of the Ira A. Fulton Schools of Engineering at ASU. 

Zhang looks forward to the opportunities to explore new ideas, contribute to innovative research, mentor the next generation of engineers and engage with the community. 

She brings experience as a postdoctoral research fellow at the University of Michigan’s Industrial & Operations Engineering department. Her research aims to reimagine how people perceive, interact with and place trust in advancing technologies.

In her previous teaching roles, Zhang designed activities that tasked students with practicing their skills with real-world clients. As a research intern with Toyota Research Institute, she worked with the Human-Centered AI division to study decision-making processes in interactions between humans and artificial intelligence, or AI.

Zhang’s first course at ASU is HSE 521 Methods and Tools in Human Systems Engineering. She says students taking her classes should be prepared to embrace a sense of curiosity.

“Be curious about what you will learn, why this knowledge is important, and how it can be applied to solve practical problems,” says Zhang, who encourages all discussions, questions and suggestions from her students to enrich everyone’s learning experience.

Together with her students and new colleagues, Zhang is inspired to be part of the continuous advances in her field that have the potential to significantly enhance human well-being, improve experiences and positively impact people’s lives.

Meet the newest faculty members of the Fulton Schools of Engineering here.

Written by Monique Clement