Search engines are increasingly integrating more tools into their services. Among them are knowledge panels and blurbs excerpted from a search result and provided before the links to web pages. These features use artificial intelligence, of AI, technology that vacuum up information from the internet and other sources and offer answers based on how they are trained to associate words. A complaint about them is that they often remove the user’s judgment from the equation. Paulo Shakarian, an associate professor in the School of Computing and Augmented Intelligence, part of the Fulton Schools, explains why such features are often not providing relevant and reliable information.