It’s long been an accepted belief that effective communication within companies and other organizations contributes to overall productivity. However, there has been a lack of strong evidence to substantiate that link. Now, Arindam Dutta, a doctoral research scholar in the School of Electrical, Computer and Energy Engineering, one of the Fulton Schools, has teamed with colleagues to develop a rigorous methodology to characterize and analyze organizational communication and reveal how it relates to employee performance and productivity. An analysis of three years of conversations at a software company confirmed the assumption about the communication-productivity connection. The research findings are presented in the science journal PLOS One.

See Also: Productivity of software organizations related to communication, Illinois News Today, July 17